The World's Largest Voice-of-Customer Event

Join this event to network with the best peers, get certified, be inspired, advance your career and become a leader in this fast-growth industry.

The VoC Convergence, May 14-17, 2012

Breakout sessions include topics specifically geared towards customer voice, market researchers, employee and HR professionals. Find out who should attend.

VoC is the convergence of several fast-growth industries. VoC includes the functional disciplines of customer experience, surveys, feedback management, market research relating to customer retention, loyalty and satisfaction, and customer and employee analytics. These markets create a landscape of tremendous opportunity. According to leading analysts, the VoC market is growing swiftly at greater than 15 percent per year.

Four Reasons to Attend:

1. Become an expert in this fast-growth market
2. Network with other leaders and practitioners
3. Discover best practices
4. Become certified through hands-on training and education

Hands-on Training

VoCFusion spans three days and is packed with over 60 sessions including keynote presentations, panel discussions, case study presentations, workshops, hands-on training and industry certifications. Join hundreds of other top-level executives and peers representing a variety of industries.